PRIVACY POLICY
We know that you care how information about you is used and shared.
Your privacy is important for us as a ecommerce company for trust and satisfactory that you can stay being our long lasting customer.
Using. Continue to use or accessing this website you agree and consent to us and our authorized service providers and third parties to collect, use and disclose and/ or retain your Personal Data in the manner set forth in this Personal Protection Policy. We shall do so in careful and sensible manner to protect your interest at all time.
We at sg-store.practical.asia ( e-commerce business of Practical Systems & Supplies Pte Ltd , located at 1002 Toa Payoh Industrial Park #06-1465 Toa Payoh Industrial Park, Singapore (319074) (Collectively here in refer as “Company”, “Organization”, “us”, “we”, “our”, “PSS” , “My Practical Shop” , “Practical Store@SG”, practical.asia or sg-store.practical.asia) and all activities in relation to this website practical.asia, shop.practical.asia and sg-store.practical.asia shall mean Services. In providing this PSS services , we comply with the regulation of Personal Data Protection Act 2012 of Singapore ( “PDPA”) which would subjected to changes and updated from time-to-time.
We have outlined our data protection and privacy policy in a Q&A manner for your clear understanding as follow;
Your “Personal Data” that you have provided which we may have access to shall include;
- Your name, telephone number(s) mailing address, billing address or email address.
- Your personal credit card data / financial information made during transaction.
- Your photos / videos taken during events / interaction, or
- Any personal information which you have provided in any forms you may have submitted to use, or in other forms of interaction with you or others about you.
Other data that are possible for us to collect also include;
- Your IP address and/or domain name.
- Your operating system (type of browser and platform).
- The date, time and length of your visit to the website, and
- The resources you accessed and the documents you downloaded.
Generally, we may collect your Personal Data through the following ways:
- Information you give us electronically through our website and promotion, social media messages or conversations.
- We automatically collect and store certain types of information about your use of our services, including information about your interaction with content and services available through our services. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our services and other content served by or on behalf of US on other websites.
- We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
Examples of How Information Being Collected
- Face to face contact.
- Phone calls, emails or any types of correspondences.
- Physically during office visit, meetings or business events.
Information You Give Us – You provide information to us when you:
- Search or shop for products or services in our stores.
- Add or remove an item from your cart, or place an order through or use our services.
- Download, stream, view or use content on a device or through a service or application on a device.
- Provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile.
- Upload your contacts;
- Configure your settings on, provide data access permissions for, or interact with our device or service.
- Provide information in your Seller Account or any other account we make available that allows you to develop or offer software, goods, or services to our customers.
- Offer your products or services on or through our services.
- Communicate with us by phone, email, or otherwise.
- Complete a questionnaire, a support ticket, or a contest entry form.
- Upload or stream images, videos or other files to our services.
- Use our services such our video(whenever it being made available).
- Compile Wish Lists or other gift registries.
- Participate in Discussion Boards or other community features.
- Provide and rate Reviews.
As a result of those actions, you might supply us with such information as:
- Identifying information such as your name, address, and phone numbers.
- Payment information | Your age | Your location information | Your IP address.
- People, addresses and phone numbers listed in your Addresses.
- E-mail addresses of your friends and other people.
- Content of reviews and e-mails to us.
- Personal description and photograph in Your Profile.
- Images and videos collected or stored in connection with our services.
- Information and documents regarding identity, including National Identity Registration Card (NRIC) numbers (where their collection is permitted by law) and driving license numbers.
- Corporate and financial information.
- Credit history information.
- Device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronise them with your other of our devices.
Examples of the information we collect and analyse include:
- The internet protocol (IP) address used to connect your computer to the Internet.
- Login, email address, and password.
- The location of your device or computer.
- Content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider.
- Device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures.
- Our services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images).
- Version and time zone settings.
- Purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers.
- The full Uniform Resource Locator (URL) clickstream to, through and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs).
- Phone numbers used to call our customer service number.
- Images or videos when you shop in our stores, or stores using our services
- We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
Examples of information we receive from other sources include:
- Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
- Account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising, or other services.
- Information about your interactions with products and services offered by our Affiliates;
- Search results and links, including paid listings (such as Sponsored Links); and
- Credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
We do not use the information in any way, other than the purpose it is collected for. Your personal data when collected may be used and/ or retain. We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include but not limited;
- Sales enquiries. We use your personal data to assist you with your enquiries.
- Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
- Improve customer services. We use your data for order fulfilment, resolve complaints, handle request and queries.
- Provide, troubleshoot, conduct research, survey, interviews and improve our services. We use your personal information to provide functionality, analyse performance, research, survey, interviews, fix errors, and improve the usability and effectiveness of the our services.
- Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with our services.
- Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
- Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from seller the information regarding place of establishment and bank account information for identity verification and other purposes.
- Communicate with you. We use your personal information to communicate with you in relation to PSS Services via different channels (e.g., by phone, email, chat).
- Advertising. We do not deploy any interest-based ads in our services. Nevertheless, should we deploy; We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
- Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, us, and others. We may also use scoring methods to assess and manage credit risks.
Interest-based ads are sometimes referred to as personalised or targeted ads. We show interest-based ads to display features, products, and services that might be of interest to you. In providing interest-based ads, we follow the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (a coalition of marketing, online advertising, and consumer advocacy organisations).
- To serve you interest-based ads, we use information such as your interactions with our sites, content, or services. We do not use information which on its own identifies you, such as name or e-mail address, to serve interest-based ads.
- As is common in the advertising industry, we use cookies, pixels, and other technologies (collectively, “cookies”), which enable us to understand the effectiveness of the interest-based ads we show you by measuring what ads are clicked or viewed, and to provide you with more useful and relevant ads. For example, if we know what ads are shown to your browser we can be careful to avoid showing the same ads repeatedly.
- We work with third parties, such as advertisers, publishers, social media networks, search engines, ad serving companies, and advertising companies working on their behalf, to improve the relevance of ads we serve. In providing you interest-based ads we do not associate your interactions on unaffiliated sites with information which on its own identifies you, such as name or email address, and we do not provide any such information to advertisers or to third-party sites that display our interest-based ads. Advertisers and other third parties may assume that users who interact with or click on an interest-based ad or content are part of the group that the ad or content is directed towards (for example, users in a particular geographical area or users who purchased or browsed for classical music). Some third-parties may provide us pseudonymised information about you (such as demographic information or sites where you have been shown ads) from offline and online sources that we may use to
provide you more relevant and useful advertising. - Third party advertisers or advertising companies working on their behalf sometimes use cookies in the process of delivering content, including ads, directly to your browser or device, and they may automatically receive an IP address when this happens. They may also use cookies to measure the effectiveness of their ads, show you more relevant advertising content, and perform services on behalf of us.
Advertising Preferences
- Should we deploy the interest-based ads we shall offers you choices about receiving interest-based ads from us and ability to set your preferences. You will be able to choose not to receive interest-based ads from PSS. You will still see ads but they will not be based on your interests.
- You can also generally opt out of receiving personalised ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt out pages on the NAI website and DAA website.
Information You Can Access
You can access your information, including your name, address, payment options, profile information, membership, household settings, and purchase history in the “Your Account” section of the website.
Examples of information you can access through our services include:
- Status of recent orders (including subscriptions).
- Your complete order history.
- Personally identifiable information (including name, e-mail, password, and address book);
- Payment settings (including payment card information, promotional certificate and gift card balances;
- E-mail notification settings (including Product Availability Alerts, Delivers, and newsletters);
- Recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations).
- Shopping lists and gift registries (including Wish Lists and Baby and Wedding Registries);
- Your content, devices, services, and related settings, and communications and personalised advertising preferences.
- Content that you recently viewed.
- Voice recordings associated with your account.
- Your Profile (including your product Reviews, Recommendations, Reminders and personal profile).
- If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in Seller Central.
To enable our systems to recognise your browser or device and to provide and improve our services, we use cookies, pixels, other identifiers and other technologies (collectively, “cookies”) to recognise your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:
- Recognising you when you sign-in to use our services. This allows us to provide you with product recommendations, display personalised content, recognise you as a PSS member, and provide other customized features and services.
- Keeping track of your specified preferences. This allows us to honour your preferences, such as whether or not you would like to see interest-based ads. You may set your preferences through Your Account.
- Keeping track of items stored in your shopping basket.
- Conducting research and diagnostics to improve our content, products, and services.
- Preventing fraudulent activity.
- Improving security.
- Delivering content, including ads, relevant to your interests on our sites and third-party sites (see the Interest-Based Ads notice for how we use cookies in serving interest-based ads).
- Reporting. This allows us to measure and analyse the performance of our services.
- Our cookies allow you to take advantage of some of our essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to sign in.
- Approved third parties may also set cookies when you interact with our services. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of us.
- You can manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with any of Affiliates of Practical Systems & Supplies Pte Ltd that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
- Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through our services. For example, you can order products from third parties through our stores. We may also offer services or sell product lines jointly with third-party businesses, such as co-branded credit cards. You can tell when a third party is involved in your transactions, and we share customers’ personal information related to those transactions with that third party.
- Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
- Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that PSS or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
- Protection of us and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of us, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
We design our systems with your security and privacy in mind.
- We work to protect the security of your personal information during transmission by using encryption protocols and software.
- We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
- Our devices (when available) will offer security features to protect them against unauthorised access and loss of data. We will make setting that you can control these features and configure them based on your needs.
- It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. Be sure to sign off when finished using a shared computer.
- If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Many of our services also include settings that provide you with options as to how your information is being used.
- As described above, you can choose not to provide certain information but then you might not be able to take advantage of many of our services.
- You can add or update certain information on pages such as those referenced in “Your Account”.
- When you update information, we usually keep a copy of the prior version for our records.
- If you do not want to receive e-mail from us, please adjust your Customer Communication Preferences. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or device.
- If you do not want to see interest-based ads, please adjust Advertising Preferences.
- The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of our services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in. For more information about cookies and other identifiers, see our Cookies Notice.
- If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account and blocking cookies on your browser.
- You will also be able to opt out of certain other types of data usage by updating your settings on our website or application. Most non-our devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device’s settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.
In addition, to the extent required by applicable law, you may have the right to request access to or correction of your personal data. If you wish to do any of these things, please visit here or contact Customer Service. Depending on your data choices, certain services may be limited or unavailable.
We do not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use our services only with the involvement of a parent or guardian.
If you choose to use our services, your use and any dispute over privacy is subject to this Notice and our Terms & Conditions of Use including limitations on damages, resolution of disputes, and application of the law of Singapore.
If you have any concern about privacy at “sg-store.practical.asia – Practical Store@SG” (You may contact us at our email address webadmin@sg-store.practical.asia or customercare@sg-store.practical.asia ), please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also.
You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
隐私政策
我们知道您关心您的信息如何被使用和共享。
作为一家电子商务公司,您的隐私对于我们来说非常重要,因为我们希望您能够继续成为我们的长期客户,从而获得信任和满意。
使用、继续使用或访问本网站,即表示您同意并同意我们以及我们的授权服务提供商和第三方按照本个人保护政策中规定的方式收集、使用和披露和/或保留您的个人数据。我们将以谨慎和明智的方式这样做,以始终保护您的利益。
我们位于 sg-store.practical.asia (Practical Systems & Supplies Pte Ltd 的电子商务业务,位于 1002 Toa Payoh Industrial Park #06-1465 Toa Payoh Industrial Park, Singapore (319074) (此处统称为“公司”、“组织”、“我们”、“我们”、“我们的”、“PSS”、“My Practical Shop”、“Practical Store@SG”、practical.asia 或 sg-store.practical.asia)以及与本网站practical.asia、shop.practical.asia 和 sg-store.practical.asia 相关的所有活动均指服务。在提供此 PSS 服务时,我们遵守新加坡 2012 年个人数据保护法(“PDPA”)的规定,该法可能会不时进行更改和更新。
我们以问答的方式概述了我们的数据保护和隐私政策,以便您清楚了解如下:
您提供的、我们可以访问的“个人数据”应包括:
- 您的姓名、电话号码、邮寄地址、帐单地址或电子邮件地址。
- 您在交易过程中获取的个人信用卡数据/财务信息。
- 您在活动/互动期间拍摄的照片/视频,或
- 您以任何形式提供的任何个人信息,您可能已提交使用,或以其他形式与您或有关您的其他人互动。
我们可能收集的其他数据还包括:
- 您的 IP 地址和/或域名。
- 您的操作系统(浏览器和平台的类型)。
- 您访问网站的日期、时间和时长,以及
- 您访问的资源和下载的文档。
一般情况下,我们可能通过以下方式收集您的个人数据:
- 您通过我们的网站和促销、社交媒体消息或对话以电子方式向我们提供的信息。
- 我们自动收集和存储有关您使用我们服务的某些类型的信息,包括有关您与通过我们的服务提供的内容和服务进行交互的信息。与许多网站一样,我们使用“cookie”和其他唯一标识符,当您的网络浏览器或设备访问我们的服务以及由我们或代表我们在其他网站上提供的其他内容时,我们会获取某些类型的信息。
- 我们可能会从其他来源收到有关您的信息,例如来自我们的承运商的更新的送货和地址信息,我们用这些信息来更正我们的记录并更轻松地为您下一次购买的商品送货。
如何收集信息的示例
- 面对面接触。
- 电话、电子邮件或任何类型的信件。
- 在办公室访问、会议或商务活动期间亲自进行。
您向我们提供的信息 – 您在以下情况下向我们提供信息:
- 在我们的商店中搜索或购买产品或服务。
- 从您的购物车添加或删除商品,或者通过我们的服务下订单或使用我们的服务。
- 在设备上或通过设备上的服务或应用程序下载、流式传输、查看或使用内容。
- 在您的帐户(如果您在我们这里购物时使用了多个电子邮件地址或手机号码,您可能拥有多个帐户)或您的个人资料中提供信息。
- 上传您的联系方式;
- 配置您的设置、为我们的设备或服务提供数据访问权限或与我们的设备或服务进行交互。
- 在您的卖家帐户或我们提供的任何其他帐户中提供信息,使您能够向我们的客户开发或提供软件、商品或服务。
- 在我们的服务上或通过我们的服务提供您的产品或服务。
- 通过电话、电子邮件或其他方式与我们沟通。
- 填写调查问卷、支持票或竞赛报名表。
- 将图像、视频或其他文件上传或流式传输到我们的服务。
- 使用我们的服务,例如我们的视频(只要可用)。
- 编制愿望清单或其他礼品登记册。
- 参与讨论区或其他社区功能。
- 提供评论并对其进行评分。
由于这些行为,您可能会向我们提供以下信息:
- 识别信息,例如您的姓名、地址和电话号码。
- 付款信息 |您的年龄 |您的位置信息 |您的 IP 地址。
- 您的地址中列出的人员、地址和电话号码。
- 您的朋友和其他人的电子邮件地址。
- 评论和发送给我们的电子邮件的内容。
- 您的个人资料中的个人描述和照片。
- 与我们的服务相关的收集或存储的图像和视频。
- 有关身份的信息和文件,包括国民身份登记卡 (NRIC) 号码(如果法律允许收集)和驾驶执照号码。
- 公司和财务信息。
- 信用记录信息。
- 设备日志文件和配置,包括 Wi-Fi 凭据(如果您选择自动将其与我们的其他设备同步)。
我们收集和分析的信息示例包括:
- 用于将计算机连接到 互联网 的 互联网协议 (IP) 地址。
- 登录名、电子邮件地址和密码。
- 您的设备或计算机的位置。
- 内容交互信息,例如内容下载、流媒体和播放详细信息,包括同时流媒体和下载的持续时间和数量,以及流媒体和下载质量的网络详细信息,包括有关您的互联网服务提供商的信息。
- 设备指标,例如设备使用时间、应用程序使用情况、连接数据以及任何错误或事件故障。
- 我们的服务指标(例如,技术错误的发生、您与服务功能和内容的交互、您的设置偏好和备份信息、运行应用程序的设备的位置、有关上传图像和文件的信息,例如图像的文件名、日期、时间和位置)。
- 版本和时区设置。
- 购买和内容使用历史记录,我们有时会与其他客户的类似信息进行汇总,以创建“畅销商品”等功能。
- 用于拨打我们的客户服务电话的电话号码。
- 您在我们的商店或使用我们服务的商店购物时的图像或视频。
- 我们还可能在设备、应用程序和我们的网页上使用设备标识符、cookie 和其他技术来收集浏览、使用或其他技术信息。
往返于我们网站的完整统一资源定位器 (URL) 点击流,包括日期和时间;您查看或搜索的产品和内容;页面响应时间、下载错误、某些页面的访问时长以及页面交互信息(例如滚动、单击和鼠标悬停)。
我们从其他来源收到的信息示例包括:
- 来自我们的承运商或其他第三方的更新的送货和地址信息,我们使用这些信息来更正我们的记录并更轻松地交付您的下一次购买或通信。
- 来自与我们经营联合品牌业务或我们为其提供技术、履行、广告或其他服务的某些商家的帐户信息、购买或兑换信息以及页面浏览信息。
- 有关您与我们附属公司提供的产品和服务互动的信息;
- 搜索结果和链接,包括付费列表(例如赞助商链接);和
- 来自信用局的信用历史信息,我们用它来帮助预防和检测欺诈,并向某些客户提供某些信用或金融服务。
除收集信息的目的外,我们不会以任何方式使用这些信息。收集后的您的个人数据可能会被使用和/或保留。我们使用您的个人信息来运营、提供、开发和改进我们为客户提供的产品和服务。这些目的包括但不限于;
- 销售查询。我们使用您的个人数据来协助您进行查询。
- 购买和交付产品和服务。我们使用您的个人信息来接受和处理订单、交付产品和服务、处理付款以及与您就订单、产品和服务以及促销优惠进行沟通。
- 改善客户服务。我们使用您的数据来履行订单、解决投诉、处理请求和查询。
- 提供、排除故障、进行研究、调查、访谈并改进我们的服务。我们使用您的个人信息来提供功能、分析性能、研究、调查、访谈、修复错误以及提高我们服务的可用性和有效性。
- 推荐和个性化。我们使用您的个人信息来推荐您可能感兴趣的功能、产品和服务,确定您的偏好,并为您提供个性化的服务体验。
- 提供语音、图像和摄像服务。当您使用我们的语音、图像和摄像服务时,我们使用您的语音输入、图像、视频和其他个人信息来响应您的请求、向您提供所请求的服务并改进我们的服务。
- 遵守法律义务。在某些情况下,我们收集和使用您的个人信息是为了遵守法律。例如,我们向卖方收集有关设立地点的信息和银行账户信息,以用于身份验证和其他目的。
- 与您沟通。我们使用您的个人信息通过不同渠道(例如通过电话、电子邮件、聊天)与您就 PSS 服务进行沟通。
- 广告。我们不会在我们的服务中部署任何基于兴趣的广告。尽管如此,我们是否应该部署?我们使用您的个人信息来展示您可能感兴趣的功能、产品和服务的基于兴趣的广告。我们不会使用可识别您个人身份的信息来展示基于兴趣的广告。
- 欺诈预防和信用风险。我们使用个人信息来预防和检测欺诈和滥用行为,以保护客户、我们和其他人的安全。我们还可能使用评分方法来评估和管理信用风险。
基于兴趣的广告有时称为个性化或定向广告。我们展示基于兴趣的广告来展示您可能感兴趣的功能、产品和服务。
在提供基于兴趣的广告时,我们遵循数字广告联盟(营销、在线广告和消费者权益组织的联盟)制定的在线行为广告自律原则。
- 为了向您提供基于兴趣的广告,我们会使用您与我们的网站、内容或服务的互动等信息。我们不会使用可识别您身份的信息(例如姓名或电子邮件地址)来投放基于兴趣的广告。
- 正如广告行业中常见的那样,我们使用 Cookie、像素和其他技术(统称为“Cookie”),这使我们能够通过衡量点击或查看的广告来了解我们向您展示的基于兴趣的广告的有效性,并为您提供更有用和相关的广告。例如,如果我们知道向您的浏览器展示了哪些广告,我们就可以小心避免重复展示相同的广告。
- 我们与广告商、出版商、社交媒体网络、搜索引擎、广告服务公司以及代表他们的广告公司等第三方合作,以提高我们所服务的广告的相关性。
- 在向您提供基于兴趣的广告时,我们不会将您在非附属网站上的互动与可识别您身份的信息(例如姓名或电子邮件地址)相关联,并且我们不会向广告商或展示我们基于兴趣的广告的第三方网站提供任何此类信息。
- 广告商和其他第三方可能会假设与基于兴趣的广告或内容互动或点击基于兴趣的广告或内容的用户是广告或内容所针对的群体的一部分(例如,特定地理区域中的用户或购买或浏览古典音乐的用户)。
- 某些第三方可能会通过离线和在线来源向我们提供有关您的假名信息(例如人口统计信息或向您展示广告的网站),我们可能会使用这些信息向您提供更相关和更有用的广告。
- 第三方广告商或代表他们的广告公司有时会在直接向您的浏览器或设备传送内容(包括广告)的过程中使用 Cookie,并且当发生这种情况时,他们可能会自动收到 IP 地址。他们还可能使用 cookie 来衡量其广告的有效性、向您展示更多相关的广告内容并代表我们执行服务。
广告偏好
- 如果我们部署基于兴趣的广告,我们将为您提供有关接收我们基于兴趣的广告的选择以及设置您的偏好的能力。
- 您将可以选择不接收来自 PSS 的基于兴趣的广告。您仍然会看到广告,但它们不会基于您的兴趣。
- 通常,您还可以通过访问 NAI 网站和 DAA 网站上的选择退出页面,选择不接收来自属于网络广告促进会 (NAI) 成员或遵循数字广告联盟在线行为广告自律原则的第三方广告商和广告网络的个性化广告。
您可以访问的信息
您可以在网站的“您的帐户”部分访问您的信息,包括您的姓名、地址、付款选项、个人资料信息、会员资格、家庭设置和购买历史记录。
您可以通过我们的服务访问的信息示例包括:
- 最近订单的状态(包括订阅)。
- 您完整的订单历史记录。
- 个人身份信息(包括姓名、电子邮件、密码和地址簿);
- 支付设置(包括支付卡信息、促销券和礼品卡余额;
- 电子邮件通知设置(包括产品可用性警报、交付和时事通讯);
- 推荐以及作为推荐基础的您最近查看的产品(包括为您推荐和改进您的推荐)。
- 购物清单和礼品登记(包括愿望清单以及婴儿和婚礼登记);
- 您的内容、设备、服务和相关设置,以及通信和个性化广告偏好。
- 您最近查看的内容。
- 与您的帐户关联的录音。
- 您的个人资料(包括您的产品评论、推荐、提醒和个人资料)。
- 如果您是卖家,您可以通过在卖家中心更新您的帐户来访问您的帐户和其他信息,并调整您的通信偏好。
为了使我们的系统能够识别您的浏览器或设备并提供和改进我们的服务,我们使用 Cookie、像素、其他标识符和其他技术(统称为“Cookie”)来识别您的浏览器或设备、了解您的兴趣、为您提供基本功能和服务以及用于其他目的,包括:
- 当您登录使用我们的服务时识别您。这使我们能够为您提供产品推荐、显示个性化内容、将您识别为 PSS 会员,并提供其他定制功能和服务。
- 跟踪您指定的偏好。这使我们能够尊重您的偏好,例如您是否愿意看到基于兴趣的广告。您可以通过您的帐户设置您的偏好。
- 跟踪购物篮中存储的物品。
- 进行研究和诊断以改进我们的内容、产品和服务。
- 防止欺诈活动。
- 提高安全性。
- 在我们的网站和第三方网站上提供与您的兴趣相关的内容,包括广告(有关我们如何使用 Cookie 来提供基于兴趣的广告,请参阅基于兴趣的广告通知)。
- 报告。这使我们能够衡量和分析我们服务的绩效。
- 我们的 cookie 允许您利用我们的一些基本功能。例如,如果您阻止或以其他方式拒绝我们的 Cookie,您将无法将商品添加到购物车、继续结账或使用需要您登录的任何产品和服务。
- 当您与我们的服务互动时,经批准的第三方也可能会设置 cookie。第三方包括搜索引擎、测量和分析服务提供商、社交媒体网络和广告公司。第三方在提供内容(包括与您兴趣相关的广告)的过程中使用 Cookie 来衡量其广告的有效性并代表我们执行服务。
- 您可以通过浏览器设置管理浏览器 cookie。大多数浏览器上的“帮助”功能会告诉您如何防止浏览器接受新的 cookie、如何让浏览器在您收到新 cookie 时通知您、如何阻止 cookie 以及 cookie 何时过期。如果您阻止浏览器上的所有 cookie,我们或第三方都不会将 cookie 传输到您的浏览器。但是,如果您这样做,您可能需要在每次访问站点时手动调整一些首选项,并且某些功能和服务可能无法使用。
有关我们客户的信息是我们业务的重要组成部分,我们不会将客户的个人信息出售给他人。我们仅按照下述方式与 Practical Systems & Supplies Pte Ltd 的任何附属公司共享客户的个人信息,这些附属公司要么受本隐私声明的约束,要么遵循至少与本隐私声明中所述的保护措施相同的做法。
- 涉及第三方的交易:我们向您提供第三方提供的服务、产品、应用程序或技能,供您在我们的服务上或通过我们的服务使用。例如,您可以通过我们的商店从第三方订购产品。我们还可能与第三方企业联合提供服务或销售产品线,例如联名信用卡。您可以辨别第三方何时参与您的交易,并且我们与该第三方共享与这些交易相关的客户个人信息。
- 第三方服务提供商:我们雇用其他公司和个人代表我们履行职能。例如,履行产品或服务订单、递送包裹、发送邮政邮件和电子邮件、从客户列表中删除重复信息、分析数据、提供营销帮助、提供搜索结果和链接(包括付费列表和链接)、处理付款、传输内容、评分、评估和管理信用风险以及提供客户服务。这些第三方服务提供商可以访问履行其职能所需的个人信息,但不得将其用于其他目的。
- 业务转让:随着我们继续发展业务,我们可能会出售或购买其他业务或服务。在此类交易中,客户信息通常是被转让的业务资产之一,但仍受任何现有隐私声明中所做承诺的约束(当然,除非客户另有同意)。此外,万一 PSS 或其几乎所有资产被收购,客户信息当然将成为被转让的资产之一。
- 保护我们和其他人:当我们认为发布帐户和其他个人信息适合遵守法律时,我们会发布帐户和其他个人信息;执行或应用我们的使用条件和其他协议;或保护我们、我们的用户或其他人的权利、财产或安全。这包括与其他公司和组织交换信息以防止欺诈和降低信用风险。
除上述情况外,当您的个人信息可能与第三方共享时,您将收到通知,并且您将有机会选择不共享该信息。
We design our systems with your security and privacy in mind.
- 我们在设计系统时会考虑到您的安全和隐私。
- 我们致力于通过使用加密协议和软件来保护您的个人信息在传输过程中的安全。在处理信用卡数据时,我们遵循支付卡行业数据安全标准 (PCI DSS)。
- 我们对个人客户信息的收集、存储和披露采取物理、电子和程序保障措施。我们的安全程序意味着,在向您披露个人信息之前,我们有时可能会要求您提供身份证明。
- 我们的设备(如果可用)将提供安全功能,以防止未经授权的访问和数据丢失。我们将进行设置,使您可以控制这些功能并根据您的需要进行配置。
- 对您来说,防止未经授权的访问您的密码以及您的计算机、设备和应用程序非常重要。使用完共享计算机后,请务必注销。
- 如果您留下评论,该评论及其元数据将无限期保留。这样我们就可以自动识别和批准任何后续评论,而不是将它们保留在审核队列中。
- 对于在我们网站上注册的用户(如果有),我们还会将他们提供的个人信息存储在他们的用户个人资料中。所有用户都可以随时查看、编辑或删除他们的个人信息(除非他们不能更改用户名)。网站管理员还可以查看和编辑该信息。
我们的许多服务还包括为您提供有关如何使用您的信息的选项的设置。
- 如上所述,您可以选择不提供某些信息,但您可能无法利用我们的许多服务。
- 您可以添加或更新页面上的某些信息,例如“您的帐户”中引用的信息。
- 当您更新信息时,我们通常会保留先前版本的副本作为记录。
- 如果您不想接收我们的电子邮件,请调整您的客户通信首选项。如果您不想接收我们的应用内通知,请在应用或设备中调整您的通知设置。
- 如果您不想看到基于兴趣的广告,请调整广告偏好。
- 大多数浏览器和设备上的帮助功能将告诉您如何防止您的浏览器或设备接受新的 cookie 或其他标识符、如何让浏览器在您收到新 cookie 时通知您,或者如何完全阻止 cookie。由于 Cookie 和标识符允许您利用我们服务的一些基本功能,因此我们建议您将它们保持打开状态。例如,如果您阻止或以其他方式拒绝我们的 Cookie,您将无法将商品添加到购物车、继续结帐或使用任何要求您登录的服务。有关 Cookie 和其他标识符的更多信息,请参阅我们的 Cookie 声明。
- 如果您想在不将浏览历史记录链接到您的帐户的情况下浏览我们的网站,您可以通过注销您的帐户并阻止浏览器上的 cookie 来实现。
- 您还可以通过更新我们网站或应用程序上的设置来选择退出某些其他类型的数据使用。大多数非我们的设备还为用户提供更改设备权限的功能(例如禁用/访问位置服务、联系人)。对于大多数设备,这些控件位于设备的设置菜单中。如果您对如何更改第三方制造的设备的设备权限有疑问,我们建议您联系您的移动服务运营商或设备制造商。
此外,在适用法律要求的范围内,您可能有权要求访问或更正您的个人数据。如果您希望执行上述任何操作,请访问此处或联系客户服务。根据您的数据选择,某些服务可能会受到限制或不可用。
我们不销售供儿童购买的产品。我们销售供成人购买的儿童产品。如果您未满 18 岁,您只能在父母或监护人的参与下使用我们的服务。
如果您选择使用我们的服务,您的使用和任何隐私争议均受本通知和我们的使用条款和条件的约束,包括损害赔偿限制、争议解决以及新加坡法律的适用。
如果您对“sg-store.practical.asia – Practical Store@SG”的隐私有任何疑问(您可以通过我们的电子邮件地址 webadmin@sg-store.practical.asia 或 customercare@sg-store.practical.asia 与我们联系),请联系我们并提供详细说明,我们将尽力解决。我们的业务不断变化,我们的隐私声明也会发生变化。
您应该经常查看我们的网站以了解最近的更改。除非另有说明,我们当前的隐私声明适用于我们拥有的有关您和您的帐户的所有信息。
然而,我们恪守我们做出的承诺,绝不会在未经受影响客户同意的情况下实质性改变我们的政策和做法,以减少对过去收集的客户信息的保护。
